Lowfield Medical Centre

01322 224550

Patient rights and responsibilities

Patients are expected to keep appointments made at the correct time. Please ring the appointments line to cancel any appointment you are unable to keep. Missed appointments affect the efficiency and delivery of services to everyone and are costly to the Surgery and the NHS.

We have zero tolerance to rudeness, verbal abuse or violence and reserve the right to withdraw services from such persons immediately.

Patients are expected to keep us up-to-date with any changes in phone numbers, address and mobile numbers. This is for patient safety.